Frequently Asked Questions.

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Shamrock Foods is one of the Top 10 foodservice distributors nationwide, delivering a wide range of quality products to restaurant, hospitality and institutional foodservice customers throughout the Western U.S.

Shamrock Foodservice Warehouse is the immediate resource providing a fresh and convenient shopping experience for Shamrock Foods customers to replenish the kitchen between deliveries, with confidence they’ll find the same quality brands they’ve come to know and love.

We are also a great solution for small restaurant operators, caterers, food trucks, daycares and non-profit organizations, providing quick, convenient access to a full range of quality foodservice products at great prices.

We are the official store of everyone is welcome!

Our stores are open to the public with NO MEMBERSHIP REQUIRED. We offer convenient and reliable foodservice solutions for restaurants, caterers, food trucks, small businesses, non-profit organizations, hotels, daycares, event planners, clubs and more.

While no membership fee is required, we do encourage all of our shoppers to enroll in My Store Savings, to get exclusive deals and savings at our stores, including Featured Deals.

We are proud to offer 8 stores, located in Arizona, Colorado, New Mexico and Texas. To find your nearest store, click here.

Our primary stores are open 6 a.m. to 8 p.m. Monday – Saturday, and 7 a.m. to 7 p.m. Sunday.

Our Las Cruces and Roswell, NM, locations are open 7 a.m. to 7 p.m. Monday – Saturday, and 8 a.m. to 4 p.m. Sunday.

All stores are closed on Easter, Thanksgiving and Christmas Day.

We accept Visa, MasterCard, Discover, American Express, Cash and all electronically approved checks.

Our Shamrock Foods customers can also link their My Store Savings card to their Shamrock Foods’ charge account for easy payment!

Yes! We encourage all of our shoppers to enroll in My Store Savings, to get exclusive deals and savings at our stores, including Featured Deals.

Everyone who shops the Shamrock Foodservice Warehouse and has a valid email address is eligible for our My Store Savings program. You can sign up online following the written instructions or in-store by visiting our customer service counter on your next visit!

Stocked with more than 7,000 products and access to Shamrock Foods’ entire foodservice lineup, our stores offer everything from high-quality meats and seafood to a variety of fresh produce and premium dairy, plus hundreds of locally grown or manufactured items. We also carry plenty of paper products, as well as cooking, cleaning and janitorial supplies. Our stores even feature quick and economical access to professional kitchen appliances and equipment.

Visit Products & Services to take a look at our high-quality variety!

Yes! Shamrock Foodservice Warehouse provides access to more than 15,000 additional foodservice items available for Special Order direct from Shamrock Foods, with next-day delivery available on most items.

Yes! Since we’re the official store of buy in bulk, save a ton, we feature full case-pack items for your convenience.

If you ever don’t see what you need, just ask a store associate for assistance.

No. As the official store of get what you need, when you need it, our shelves are designed to feature BOTH individual items and full case-pack items for your convenience.

If you ever don’t see what you need, just ask a store associate for assistance.

Existing Shamrock Foods customers can link their Shamrock Foods charge account with their My Store Savings card for easy payment in-store. Non-Shamrock Foods customers are free to set up charge accounts directly through Shamrock Foodservice Warehouse. Please talk to a store manager for details.

If you are eligible for tax-exemption on re-saleable or packaging items, bring in the proper documentation and talk with a store associate to establish exemption on future purchases.

Yes! Sign up in the footer at the bottom of the page to begin receiving updates today!

You can enroll online following the written instructions or in-store by visiting our customer service counter on your next visit! Either way, enrolling is easy and only takes a couple minutes to complete!

Yes! My Store Savings is available at every store location. To find your nearest store, click here.

My Store Savings is for everyone who shops at Shamrock Foodservice Warehouse. Once enrolled, you’ll enjoy great savings on featured deals and special promotional offers.

No. Simply enroll online or in-store, receive your My Store Savings card, and start saving today!

No. We are the official store of everyone is welcome – with NO MEMBERSHIP REQUIRED.

Your My Store Savings card can be used every time you shop, with savings and promotional offers applied every time. If an offer specifies purchase limits, the My Store Savings card automatically tracks purchases.

Yes! If you are a Shamrock Foods broadline customer, you can link and use the My Store Savings card to charge purchases to your Shamrock Foods account. To maintain the security of your charge account, additional verification steps will be taken.

Yes, or provide the phone number associated with your My Store Savings card.

An email address is required for enrollment in the My Store Savings program.

My Store Savings enrollees may unsubscribe from marketing emails at any time; however, because the My Store Savings program communicates primarily via email, you will no longer be notified about savings, offers and program benefits.

As the official store of everyone is welcome, your broadline customer status does not affect program eligibility. We’ll look forward to serving you at the Shamrock Foodservice Warehouse.

Will Call is available to our Shamrock Foods customers exclusively, through ShamrockORDERS.

Special Orders are available to any customer who shops our store, extending access to over 15,000 quality foodservice products, supplies and equipment direct from Shamrock Foods. If you can’t find it on our shelf, you bet we can special order it – with next-day delivery on most items.

That’s why we are the official store of get what you need, when you need it.

No. All things culinary can be yours, by placing a Special Order at your local Shamrock Foodservice Warehouse.

The turnaround time for Special Orders varies by location. In most cases, the store manager can place an order and have it ready for pickup within a 24-hour window. There are several factors that determine the turnaround time on a case-by-case basis. Simply place your Special Order and someone from the store will be in touch with you shortly after to confirm your needs, get any additional information necessary, and provide an estimated time of arrival for pick-up.

Within the Special Order form is an example of details to include, such as a product description and quantities or pounds needed. Once you fill out your needs in the form, click the Submit button and someone from the store will be in touch with you shortly after to confirm your needs, get any additional information necessary, and provide an estimated time of arrival for pick-up.

The store manager, the assistant manager, or one of the designated leads will follow up with you within a 4-hour window from the time your Special Order is placed. Customers placing Special Orders at or after 4 pm, will be contacted by someone the following business day. The Saturday before Easter Sunday, Thanksgiving Eve and Christmas Eve are excluded from this schedule as we are closed on Easter, Thanksgiving and Christmas Day.

It is easy to fill out the Special Order form online. Simply go to the Special Orders page to fill out your first/last name, phone number and email address. You will also need to select the date product(s) is needed by and the store you desire to pick up the product(s) from. Then fill out a brief description of the product and quantities or pounds needed. Click submit and you will receive a notification that your Special Order has been submitted.

While you can feel free to place your Special Order in-store, we encourage you to place your Special Order online. We know your time is limited, and placing your Special Order online is convenient, quick and easy. Place your order from anywhere, at any time, and we’ll make sure you get the Shamrock service we’re known for.