The official store of
You bet we can
Special Order That.

Will Call is available to our Shamrock Foods customers exclusively, through ShamrockORDERS.

Special Orders are available to any customer who shops our store, extending access to over 15,000 quality foodservice products, supplies and equipment direct from Shamrock Foods. If you can’t find it on our shelf, you bet we can special order it – with next-day delivery on most items.

That’s why we are the official store of get what you need, when you need it.

No. All things culinary can be yours, by placing a Special Order at your local Shamrock Foodservice Warehouse.

The turnaround time for Special Orders varies by location. In most cases, the store manager can place an order and have it ready for pickup within a 24-hour window. There are several factors that determine the turnaround time on a case-by-case basis. Simply place your Special Order and someone from the store will be in touch with you shortly after to confirm your needs, get any additional information necessary, and provide an estimated time of arrival for pick-up.

Within the Special Order form is an example of details to include, such as a product description and quantities or pounds needed. Once you fill out your needs in the form, click the Submit button and someone from the store will be in touch with you shortly after to confirm your needs, get any additional information necessary, and provide an estimated time of arrival for pick-up.

The store manager, the assistant manager, or one of the designated leads will follow up with you within a 4-hour window from the time your Special Order is placed. Customers placing Special Orders at or after 4 pm, will be contacted by someone the following business day. The Saturday before Easter Sunday, Thanksgiving Eve and Christmas Eve are excluded from this schedule as we are closed on Easter, Thanksgiving and Christmas Day.

It is easy to fill out the Special Order form online. Simply go to the Special Orders page to fill out your first/last name, phone number and email address. You will also need to select the date product(s) is needed by and the store you desire to pick up the product(s) from. Then fill out a brief description of the product and quantities or pounds needed. Click submit and you will receive a notification that your Special Order has been submitted.

While you can feel free to place your Special Order in-store, we encourage you to place your Special Order online. We know your time is limited, and placing your Special Order online is convenient, quick and easy. Place your order from anywhere, at any time, and we’ll make sure you get the Shamrock service we’re known for.